Customer Experience Intakes Specialist

Customer Experience Intakes Specialist

ApplyBoard is an online platform that empowers students around the world to access the best education by connecting international students, recruitment partners, and academic institutions. We simplify the study abroad search, application, and acceptance process. Not only do we help students with their study abroad journey, but we also help academic institutions to find the best students globally. Our goal is to help enable better, more diverse, schools that are enriched with cultures from all over the world.

The Role:
The Intakes Specialist will maintain a database by entering new and updating existing program intake information.

What you’ll be doing every day:
– Translating Intake information into data fields in the ApplyBoard Intakes system
– Maintains data entry requirements by following data program techniques and procedures
– Entering Program Intake updates in ApplyBoard Intakes system
– Assist with researching and documenting admission intake information
– Assist with any Intake related tasks depending on the business needs

What you bring to the table:
– Highly organized
– Excellent typing skills
– Great time management Skills
– The prior data entry experience
– Google and Office Suites, Microsoft Access, Adobe Acrobat, Basecamp
– Minimum Associates Degree (Bachelor Degree preferred)
– Experience in Education Field
– Nice to have: Experience with international education documentation 

Competencies:
– Accountable
– Attention to Detail
– Procedure Driven
– Verbal & Written Communication
– Student/Customer Orientation
– Problem solving/Good Judgement
– Teamwork and Collaboration

Location: KITCHENER, ON – Remote