Thornhill,Transportation company: Bilingual Logistics Coordinator

Thornhill,Transportation company: Bilingual Logistics Coordinator

Job Title: Bilingual Logistics Coordinator

Job Location: Thornhill

Job Type: Full Time

Job Category: Office

Salary/Wage: Pay by: cheque 
$15.00 / hour 
Pay period: bi-weekly

【Responsibilities】

* Monitor import and export shipments, follow-up, tracking and tracing, problem identification and timely resolution;

* Interact with customers on phone; provide shipment status, customs regulations and procedures; handle customer complaints and concerns.

* Build close, strong relationships with all our customers, overseas agents and service providers;

* Complete processing of all documentation required including invoicing and import declaration if required;

【Qualifications】

* Degree/Diploma in Transportation, Business, Economics, Accounting or a related field preferred;

* Excellent customer service experience required;

* Excellent communication in English (verbal and written);

* Strong organizational and time management skills required, including the proven ability to work in a fast-paced environment with time-sensitive deadlines;

* Proven ability to work well both independently and as part of a team required;

* Proficient computer and keyboarding skills required (Microsoft Outlook, Word and Excel).

* Bilingual in English/Chinese ( mandarin & Cantonese) is highly preferred.