Law Firm Admin Assistant

Law Firm Admin Assistant

Location: Toronto （DT）

Salary: $16-20/ hour

Job Requirements:

• Answers all incoming questions and complaints

• Sets up telephone consultations between clients and lawyers

• Coordinates with work team to ensure system information is accurate and updated

• Assumes all duties and administrative tasks during opening and closing hours

• Calms upset or distressed clients by being tolerant and understanding

• Any or all other duties as assigned

• Serves as the first point of contact for clients

• Maintains a positive relationship and open communication with work team

• Communicates with work team to coordinate about system information.

Job Qualification:

• Customer service experience is necessary.

• Fluent in English

• Legal background and/or interest is helpful

• Must be a team player who is comfortable working with others

• Must be comfortable with task variety and be able to multitask

• Excellent oral and written communication skills.

• Highly collaborative in a team environment.

• Strong organization and time-management skills.