Customer Service Specialist

Customer Service Specialist

March 22, 2022

 
Background:
The technology company offers a wide range of mobile card technologies and services, and its data encryption security combined with the company’s unique technology has helped thousands of stores reduce credit card fraud and help customers increase sales. Its free online store template makes it easier for a store to start a business.
 
Job responsibilities:
– Responsible for real-time processing of company and market operation data through voice, email and instant messaging.
– Based on internal and external data, formulate strategies for online product access management, customer group management, quota management, risk control, etc;
– Participate in product design, and be familiar with the product form of the financial trading market, the needs of the target population, the competitive products of the same industry, etc
– Have a strong ability to learn new financial knowledge, and be able to understand and participate in new affairs and new businesses as soon as possible.
 
Job requirements:
– Fluent in Mandarin and English, must have a car, Cantonese(preferred)
– Have good data analysis ability and independent working ability, clear logic, and have a good overall view of trading financial business
– Meticulous and reliable, willing to maintain long-term and stable work, be responsible.
– Strong pressure resistance, strong learning ability, good at multinational team cooperation
 
Location: Scarborough
Working Hours: 9:30am – 5:30pm
Salary: $18 – $25/H
Contact Email: maggie@provaluegroup.com